Choosing the right ERP solution is a critical decision for any business.
For many – especially those who are already standardizing on Microsoft technology – the decision comes down to a choice between Microsoft’s two Dynamics 365 ERP platforms:
- Microsoft Dynamics 365 Business Central (BC)
- Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management (F&SCM).
The solutions offer robust ERP capabilities that are optimized for different organizational scales and business complexities.
In addition, both platforms can be extended with deep CRM and BI & Analytics functionality, as well as AI agents and tools and low-code applications from across the Microsoft Business Applications portfolio.
So even though the choice may seem clear at first glance, you could be surprised. The solution that looks right on paper might not be the one that ends up making most sense for your business.
We hope that the content in this document will help you make an informed choice about which solution is best for your business now and in the future.
On the surface
At a high level, the two solutions appear to have well defined sweet spots.
- Business Central is traditionally seen as being suitable for small to mid-sized businesses with limited complexity and who expect a faster deployment process, a lower overall budget and simpler user experience.
- Finance & SCM is typically better suited for medium to large enterprises with complex operations, more extenesive financial and supply chain management needs and a need for enhanced scalability.
But the story is more complex, and interesting, than this.
What’s in a name?
As with many technology decisions, the naming of the solutions themselves can often add a degree of uncertainty to the early assessment process.
This guide compares Microsoft Dynamics 365 Business Central with two separate – but tightly linked – applications: Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management.
- Microsoft Dynamics 365 Business Central is often referred to as BC, and has evolved from earlier solutions including Microsoft Dynamics NAV and Navision.
- Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management evolved from a single solution called Microsoft Dynamics 365 Finance and Operations (previously Microsoft Dynamics AX and AXAPTA).
This change was made to better align the new solutions with customer needs and industry trends. The current solutions, along with other related components, are still often referred to as Dynamics 365 Finance & Operations, F&O or FO.
Digging deeper
You can use the overview below to compare highlights of the solutions at a more detailed application- and capabilities-level
Meeting industry needs
In addition to evaluating core operational capabilities, most companies are looking for solutions that support key processes, legislation and regulatory needs that are specific to their industry.
Both solutions have their own strengths across multiple industries (see below). In addition, many partners can add industry experience and additional capabilities that will extend the industry capabilities of the final solution.
The key capabilities in selected industries are summarized below:
Business Central
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Light assembly, BOM management, production orders, lean manufacturing.
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Job costing, subcontractor management.
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Supply chain coordination, warehouse integration
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Inventory optimization, logistics, warehouse management.
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POS integration, inventory tracking, multi-channel sales
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Project management, time tracking, billing.
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Budgeting, compliance, financial reporting
Finance & Supply Chain Management
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End-to-end traceability, predictive insights, production planning.
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Compliance, cold chain logistics, supplier collaboration.
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Complex BOMs, supplier recovery, defect attribution.
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Fast product cycles, agile supply chains.
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Demand forecasting, inventory optimization, omnichannel fulfillment.
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Real-time inventory, returns management, last-mile delivery.
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Asset management, procurement, logistics.
What to look for in a partner?
An experienced partner can help you assess your business needs, map your operational processes and plan a suitable implementation, deployment and adoption process.
A structured evaluation approach might throw up a few surprises and change a few critical assumptions, based on your current needs and future expectations.
To add real value to the platform selection process, and the final implementation, you should look for an IT partner with the capabilities below:
- A business-first approach: An understanding that modern IT technology is just a business enabler and catalyst that helps companies achieve their critical business goals.
- Broad Microsoft-stack experience: Experience in Microsoft Dynamics 365 platforms, and the extended Microsoft Business Applications landscape – including Microsoft Dynamics 365 CRM solutions, Microsoft Power Platform, data & analytics platforms and Microsoft Azure.
- Industry experience and capabilities: Knowledge of the typical regulatory requirements, operational models and business processes in your industry. Look for a partner with customer cases that align with your own industry profile.
- AI capabilities and experience: A structured approac to implementing AI and AI agents to address common business challenges and promote automation and user productivity. This should include both integrated AI capabilities and ‘Out of the box’ agents from Microsoft and customer-specific AI solutions.
- BI, Analytics and reporting: A focus on how your business can source, access, store and secure your data with modern architectures and tools for the Microsoft Dynamics 365 platform.
- A focus on simplicity and standardization: The simplest solution is often the best option. Assembling solutions that are based on standard Microsoft platforms and best-practice industry templates will help simplify daily operations and future upgrades.
- Documented processes: A proven track record of successful deployments based on well-defined and tested implementation methodologies and project management processes and a hand-over from implementation to daily operations.
- Ongoing support and continuous innovation: The capabilities to offer ongoing service & support of the final solution and a proactive approach to helping you ensure that your solution is not only up to date, available and secure, but that it also uses the latest capabilities and technology to help you drive continued innovation in your business.
5 critical factors to consider and compare
Selecting the best business platform for your company is a complex and critical decision. The following 5 key considerations are a good place to start:
1. Business size & complexity
How extensive is your organizational structure and geographical scope, and how complex are your
business processes?
2. Depth of functionality
Do you need advanced capabilities such as multientity finance, complex manufacturing and regulatory compliance, or will core ERP features be enough?
3. Scalability & implementation
Are you prepared for a longer, more resource-intensive implementation process, or do you need a faster, simpler deployment?
4. Licensing & Total Cost of Ownership
What is your implementation, licensing and operational budget, and would modular pricing make more sense than an all-in-one solution?
5. Integration, customization & innovation
Do you need to integrate to other business systems, and will you need unique capabilities, or are standard integrations and simpler, low-code extensions enough?
The obvious choice is not always so obvious
No two businesses are alike. Each has its own unique set of operational needs and business considerations.
The inherent flexibility of the core ERP solutions, and the many opportunities to extend these standard capabilities, may mean that the solution that seems the obvious choice is not necessarily the best option for your business.
These considerations are the basis for a more detailed and informed discussion within your organization and with your ERP partner. We hope this guide has been a good place to start that ongoing conversation.
Dynamic solutions – evolving capabilities
The information in this document has been sourced from publicly accessible Microsoft information and was correct at time of writing. You can use the QR-codes below to access the most up-to-date and accurate information about the solutions.
Want to know more?
Contact our Sales Directors for a discussion about your company's ongoing digitization.
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John T. Hummelgaard
Sales Director, Denmark
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Caroline Berg
Sales Director, Business Development, Sweden
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Lars Erik Lindhjem
Director of Business Development, Norway